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Privacy policy

🛡️ Privacy Policy

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation – GDPR) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), we inform users of this website about how we collect, use, and protect their personal data.

1. Data Controller

CENTAURO TROYANO S.L
Calle Grabador Esteve, 9 — 46004 Valencia, Spain
Phone: 689752605
Email: info.uniqcarpets@gmail.com

The Data Controller ensures compliance with the necessary technical and organizational measures to protect users’ personal data.

2. Data We Collect

We only collect the information necessary to provide a quality service, such as:

  • Full name

  • Email address and phone number

  • Postal address (for delivery or invoicing purposes)

  • Browsing or cookie data (see our Cookie Policy)

3. How We Obtain Data

Personal data is collected directly from the user through:

  • Contact or information request forms

  • Communication via email or phone

  • Cookies and analytical tools (with prior consent)

4. Purpose of Data Processing

We process personal data for the following purposes:

  • To manage inquiries, quotes, or information requests.

  • To handle orders and provide after-sales service.

  • To send information about our products or promotions (only with prior consent).

  • To comply with legal obligations related to our business activity.

5. Legal Basis for Processing

The legal basis for processing personal data is the user’s consent, and, where applicable, the performance of a contract or commercial relationship.

6. Data Retention

Personal data will be retained only for the time necessary to fulfill the purpose for which it was collected or for as long as the commercial relationship continues. Afterwards, it will be securely deleted.

7. Data Disclosure

We do not share personal data with third parties, except when necessary to:

  • Fulfill legal obligations.

  • Manage essential services (e.g., shipping or IT maintenance), always under confidentiality agreements.

8. User Rights

Users have the right to access, rectify, delete, object to, limit processing, and request data portability by sending a written request to:

📧 [contact email]
📮 Or by post to the address indicated in section 1.

If the user believes their data protection rights have been violated, they may file a complaint with the Spanish Data Protection Agency (AEPD): www.aepd.es.

9. Data of Minors

We do not knowingly collect personal data from children under the age of 14. If such data is identified without parental consent, it will be deleted immediately.

10. Data Security

We adopt the necessary technical and organizational measures to ensure the confidentiality, integrity, and availability of personal data, preventing its loss, misuse, or unauthorized access.

11. Updates to This Policy

We reserve the right to modify this Privacy Policy to adapt it to legal changes or improvements in our data protection practices. The updated version will always be available on this page.

12. Contact

For any questions about this Privacy Policy or the processing of your personal data, you can contact us at:

📧 info.uniqcarpets@gmail.com
📞 689752605

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